Contact Us
Contact person : Sandy
Mobile phone: 86-13710926920
Tel: 86-20- 86916303 Fax:86-20-86917199

Skype: Sandyxiangmy

Whatsapp:8613710926920

Email: sales@beltpressmachine.com
Add: Pingbu Industry Park,Central Pingbu Avenue,Huadu District,Guangzhou ,Guangdong, China
The service of LuFeng Brand belt press machine

Aside from manufacturing high quality belt filter presses, how to guarantee customer's benefit deserves our special attention as well, because we realize that our company could survive in the competitive market only by taking customer's benefit as the most fundamental factor. When customer buys our belt filter press, he also buys our service at the same time. Considering this, we built up an official customer service center at the end of 2006, and we put emphasis on service team, spare parts as well as maintenance device. With optimized service flow, strict working discipline and perfect quality control system, we believe that our belt filter presses and service will satisfy every customer just as we wish.


Pre-sales service


Before an order is made, we can communicate with customers via telephone or email to inform all the concenrned details about the dewatering machine, such as technical performance,application range,price,etc. The customer could even visit our company to carry out an on-site inspection to see how our belt filter press works, and dewatering test is acceptable upon request. After our liquid solid separation equipment is proven to fully meet the customer's requirements, we can move on to negotiating the order.


After-sales Service

In most cases, problems generated in this period will be discussed and solved through telephone communication. If not,our technicians will visit the target factory for troubleshooting. In addition, the wearing parts could be delivered by sea or by air, and it takes at least 3 days.

After-sales Service

We offer a one-year limited warranty for our belt press machine,within this period, we will replace any damanged part free of charge if the damage is not caused by improper use.


Special Service

According to practical applications, we could adjust some parts of our dewatering equipment to best fit our customer's needs,while on-site installation and trainning are also available. In addition,the following files will be provided via fax,email,express or other methods in time if they are needed product specification, equipment quality assurance,operation and maintenance manual,technical parameters for main machine and auxiliary equipment,dewatering effect for common materials, and selection guide for flocculant.